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Frequently Asked Questions

My course content is blank when I open it, or exams are blank and will not load.

Make sure you are using a browser supported by the learning platform.  These include:

  • Chrome (Desktop/Tablet/Mobile)
  • Internet Explorer 11+ (Desktop/Tablet/Mobile)
  • Edge
  • Firefox (Desktop)
  • Safari (macOS/iOS)
  • Android (Tablet/Mobile)

Also, try clearing your browser’s cache, then logging out and back into the learning platform.

Finally, try using another browser if the content still does not appear.

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I completed my certification exam, but I do not see a link to download my certificate.

You must complete the “TEC Student Training Evaluation” survey in order to receive your certificate.

Once this is complete, a link to download your certificate appears on the left side.


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Technical Training and Certification Icon

The Wireless Infrastructure Association

The national trade association that represents the businesses that develop, build, own and operate the nation’s wireless infrastructure. Members include wireless carriers, infrastructure providers, and professional services firms that collectively own and operate telecommunications facilities around the globe. Through public affairs and advocacy efforts – on the local, state and federal level – WIA works to support the widespread deployment of wireless infrastructure in order to enable wireless broadband everywhere.

Consultation and Customized Content Services

Strategic Education Partner

TEC provides immediate benefit to the employer by assisting with employee professional development and new employee onboarding. Our up-to-date education and training modules are developed by industry experts which frees up your internal, and often limited resources to focus on business specific topics critical to your employee’s success.